Global program steering
- Track program KPIs across all regions and flag deviations early
- Translate global program standards into clear structures, templates and checklists the regional teams can actually work with
- Follow up on deadlines, deliverables and open items with regional Program Directors
- Contribute to internal and client reporting, including KPI reports and quarterly updates
- Support the preparation of new offers, budget extensions and program setups
Project operations and compliance
- Accompany and oversee the full administrative participant lifecycle, from application and onboarding through to program exit, including contracts, funding requirements and complete documentation
- Keep contracts with service providers, partners and mentors organized and on schedule
- Keep the financial pulse of our programs: follow budgets, service provider costs and invoice flows so that resources go where they create the most impact
- Prepare clean documentation that holds up to any client or audit review
Your interfaces
- Work daily with our Regional Program Directors and their teams worldwide
- Collaborate closely with Finance, People and Legal to keep processes aligned and compliant
- Be a confident contact for our clients on operational questions, including government stakeholders
Process and digital excellence
- Maintain our program data in Notion, HubSpot and ClickUp as the single source of truth
- Document processes and continuously simplify them
- Use AI and automation tools to remove manual work and bring your own ideas to make our operations smarter
